This document (the “Agreement”) sets forth the principles, guidelines and requirements of the Terms of Service ("TOS") of Reliable Server, LLC (the "Company") doing business as reliable-server.com, governing the use by the customer ("Customer") of Company's services and products ("Services and Products"). These Terms of Service have been created to promote the integrity, security, reliability and privacy of Company's facilities, network, and Customer data contained within.

Customer agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by the Company, that you are agreeing to be bound by the terms herein outlined. No modifications of said contract by customer is allowed. Questions or comments regarding this document should be forwarded to the Company at the following address legal@reliable-server.com.

The following are guidelines for the establishment and enforcement of the Terms of Service:

-Ensure reliable service to our customers
-Ensure security and privacy of our systems and network, as well as the networks and systems of others
-Comply with existing laws
-Maintain our reputation as a responsible service provider
-Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
-Preserve the value of Internet resources as a conduit for free expression and exchange of information
-Preserve the privacy and security of individual users

If Customer violates these Terms of Service, the Company reserves the right to terminate Customer's service without notice. The Company may advise Customer of inappropriate behavior and any necessary corrective action, however based on the nature of the violation, could result in immediate termination of service.

1. Prohibited Uses of Services and Products

Customer may only use Services and Products in a manner that, in the Company's sole judgment, is consistent with the purposes of such Services and Products. If Customer is unsure of whether any contemplated use or action is permitted, please contact the Company as provided above. By way of example, and not limitation, uses described below of the Services and Products are expressly prohibited.

1.1 General

 

1.1.1. Illegal Activities: Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. The Company reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

1.1.2. Harm or Endangerment to other people: Customer shall not use Services or Products to harm, or attempt to harm, minors in any way, including, but not limited to child pornography, or transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

1.1.3. Copyright or trademark infringement: Customer shall not use Services or Products to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. Customer shall not use Services or Products to collect, or attempt to collect, personal information about third parties without their knowledge or consent. Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

1.2. System and Network Abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following:

 

1.2.1. Introduction of malicious programs into the Company's network or server (e.g., viruses and worms).

1.2.2. Effecting security breaches or disruptions of Internet communication. Security breaches include, but are not limited to, accessing data of which Customer is not an intended recipient or logging into a server or account that Customer is not expressly authorized to access. For purposes of this Section 3.2.2., "disruption" includes, but is not limited to, port scans, flood pings, packet spoofing and forged routing information.

1.2.3. Executing any form of network monitoring which will intercept data not intended for the Customer's server.

1.2.4. Circumventing user authentication or security of any host, network or account.

1.2.5. Interfering with or denying service to any user other than Customer's host (for example, denial of service attack).

1.2.6. Using any program/script/command, or sending messages of any kind, designed to interfere with, or to disable, a user's terminal session, via any means, locally or via the Internet.

1.2.7. Creating an "active" full time connection on a Company-provided account by using artificial means involving software, programming or any other method.

1.2.8. Any attempt to circumvent or alter monitoring, bandwidth tracking or utilization reporting, or other actions which have the effect of complicating the normal operational procedures of the Company, including but not limited to altering, removing or in any way modifying or tampering with Company created log files.

1.2.9. Any action which the Company determines, in its own judgment, will reflect poorly on the Company or negatively impact its operations.

1.2.10. Any action which the Company deems to be an unacceptable use of resources, business practice or otherwise unacceptable to the Company.

 

1.3. Prohibited Scripts and Programs:

The following scripts are banned because they are either resource hogs or harmful:

 

IRC, Game or Chat software
UltimateBBS (all versions)
Ikonboard (all CGI versions)
IRC Egg Drops
Proxy Servers
nph-proxy
The Anonymizer
Any soap mailers
Auto email capturing script
SafeLists
formmail.pl - Please use provided formmail script!
Shell Scripts and Shell Alternatives

2. SPAM and Unsolicited Commercial Email (UCE) Policy:

The Company takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over its network. Very simply this means that Customer may not use or permit others to use our the company's network to transact in UCE. reseller of the Company may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

Violation of this SPAM policy will result in severe penalties. Upon notification of an alleged violation of its SPAM policy, the Company will initiate an immediate investigation (within 48 hours of notification). During the investigation, the Company may restrict customer access to the network to prevent further violations. If Customer is found to be in violation of our SPAM policy, the Company may, at its sole discretion, restrict, suspend or terminate Customer's account. Further, the Company reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. the Company will notify law enforcement officials if the violation is believed to be a criminal offense.

First violations of this policy will result in an "Administrative Fee" of $50 and Customer's account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $200 and immediate termination of Customer's account. PLEASE, DO NOT SPAM from your account.

3. Customer Responsibility:

3.1. Customer is solely responsible for the content stored on and served by the Company's server.

3.2. Customer must provide the Company with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

3.2. Customer is responsible for any misuse of Customer's account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, Customer must take steps to ensure that others do not gain unauthorized access to Customer's account.

3.3. Customer may not use Customer's account to breach security of another account or attempt to gain unauthorized access to another network or server.

4. Payments and Fees:

Establishment of this service is contingent upon receipt of payment from Customer to the Company. Subsequent payments are due on the anniversary date of the month for that month’s service, unless customer requests all monthly payments to be consolidated to one specific billing date. Any additional services relative to a primary hosting account, will be prorated to the primary hosting account’s monthly recurring billing date, along the following guidelines of prorating methodology: (total monthly fees/ 30) * number of days to monthly recurring billing cycle. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.

Payment is due on the defined monthly recurring billing date of each month. Service will be interrupted on accounts that reach 15 days past due. Service interrupted for nonpayment is subject to a $20.00 reconnect charge. Accounts not paid by due date are subject to a $10 late fee. Accounts that are not collectable by the Company will be turned over to an outside agency for collection. If Customer's account is turned over for collection, Customer agrees to pay the Company a “Processing and Collection” Fee of not less than Fifty($50.00) nor more than One Hundred, Fifty($150.00)

T he Company may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.

5. Suspension of Service or Cancellation:

The Company reserves the right to refuse, cancel or suspend service at its sole discretion in the judgment of network administrators the Customer's account is the source or target of the violation of any of the other terms of the TOS or for any other reason which the Company chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. Customer will not be credited for the time the customer's machines were suspended.

The Company reserves the right to amend its policies at any time. All users and reseller s of the Company must adhere to the above policies. Failure to follow any term or condition will be grounded for immediate Cancellation. Customer will be held responsible for the actions of Customer's clients in the matter described on these TOS. Therefore, it is in your best interest to implement a similar or stricter Terms od Service or otherwise called Acceptable Terms of Use Policy.

6. Money Back Guarantee

Every shared hosting account ordered from the Company comes with a 30 Day Money Back Guarantee. In the event that Customer wish to cancel Services or Products within 30 days of placing the order, the Company will refund all fees paid to Customer.

To take advantage of this guarantee, send an email to services@reliable-server.com within 45 days of order date. Although not required, the Company would appreciate knowing the reasons why Customer has decided to cancel Services or Products. The email MUST BE SENT BY THE EMAIL ID AND NAME LISTED AS THE ACCOUNT ADMINISTRATOR (email ID and Name used to set up the account)!

Please note that cancellations at any other time will receive a pro-rated refund for pre-paid but unused time. Domain name registration fees, over-usage fees for disk space and bandwidth and dedicated server rental fees are nonrefundable.

7. Indemnification:

The Company wishes to emphasize that in agreeing to the Terms of Service, Customer indemnifies the Company for any violation of the Terms of Service that results in loss to the Company or the bringing of any claim against the Company by any third-party. This means that if the Company is sued because of a Customer's or a customer of a Customer's activity, Customer will pay any damages awarded against the Company, plus all costs and attorney's fees.

8. Miscellaneous Provisions:

A waiver by the Company of any breach of any provision of this Agreement by Client shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.

Customer shall not transfer or assign this Agreement without the prior written consent of the Company. The Company may assign Agreement at anytime without consent from or notice to Customer. The Company reserves right to cancel Customer rights under this contract at anytime without further obligation.

The Company takes no responsibility for any material input by others and not posted to the Company Network by the Company. The Company is not responsible for the content of any other websites linked to the Company; links are provided as Internet navigation tools only. The Company disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

The Company is not responsible for any damages your business may suffer. The Company does not make implied or written warranties for any of its services. The Company denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by the Company.

9. Revisions to the TERMS OF SERVICE

The Company reserves the right to revise, amend, or modify this TOS and its other policies and agreements at any time and in any manner and any such modification shall be automatically effective as to all customers when adopted by the Company and published here.

10. In the DETAILS

Reliable-Server.com 's Terms of Service("TOS") is provided to give our clients a clear understanding of what Reliable-Server.com  expects of them while using the service. All users of Reliable-Server.com 's Internet services: those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this TOS and our TOS (Terms of Service).

Use of Reliable-Server.com  Service constitutes acceptance and agreement to Reliable-Server.com 's TOS as well as Reliable-Server.com 's TOS (Terms of Service)

IMPORTANT NOTICE: *All Payments To Reliable-Server.com, LLC Are Non-Refundable* after 30 days
We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this TOS. Reliable-Server.com  may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this TOS may result in the suspension or immediate termination of either your Reliable-Server.com  account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.

This document is intended to provide a basic understand of Reliable-Server.com 's Terms of Service. The following are guidelines for the establishment and enforcement of Reliable-Server.com 's TOS:

• Ensure reliable service to our customers

• Ensure security and privacy of our systems and network, as well as the networks and systems of others throughout the expanse of the global Internet

• Comply with existing domestic and international law

• Maintain our reputation as a responsible service provider

• Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services

• # Preserve the value of Internet resources as a conduit for free expression and exchange of information

• Preserve the privacy and security of individual users

Reliable-Server.com  intends to provide its customers access to everything the Internet has to offer. While the Reliable-Server.com  is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both the Reliable-Server.com  and the Internet and cannot be permitted under the guise of free speech. The resources of the Reliable-Server.com  and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.

We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service.

You may not use your dedicated server or co-location server which Reliable-Server.com  determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.

If a Reliable-Server.com  account is used to violate the Terms of Serviceor our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Terms of Servicewill result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at abuse@Reliable-Server.com

VIOLATIONS OF Reliable-Server.com  Terms of Service
The following constitute violations of this TOS:

Illegal use: Reliable-Server.com 's services may not be used for illegal purposes, or in support of illegal activities. Reliable-Server.com  reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harm to minors: Use of the Reliable-Server.com  service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

Threats: Use of the Reliable-Server.com  service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Harassment: Use of the Reliable-Server.com  service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity: Use of Reliable-Server.com  service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."

Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM): Use of the Reliable-Server.com  service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending Reliable-Server.com  account.

E-mail/News Bombing: Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending Reliable-Server.com  account.

E-mail/Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Reliable-Server.com  service is in violation of this TOS.

Usenet SPAMing: Reliable-Server.com  has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

Unauthorized access: Use of the Reliable-Server.com  service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Reliable-Server.com 's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Reliable-Server.com  account is subject to immediate termination.

IRC/Shell Servers: Use of the Reliable-Server.com  service for IRC/Shell is unacceptable.

Copyright or trademark infringement: Use of the Reliable-Server.com  service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

Collection of personal data: Use of the Reliable-Server.com  service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Network disruptions and unfriendly activity: Use of the Reliable-Server.com  service for any activity which affects the ability of other people or systems to use Reliable-Server.com  Services or the Internet. This includes "denial of service" (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Reliable-Server.com  will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Reliable-Server.com  services could result in suspension service.

Third Party Accountability: Reliable-Server.com  subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Terms of Service.

Security: You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure.

Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. Reliable-Server.com  will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Network Performance: Reliable-Server.com  accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.

REPORTING VIOLATIONS OF Reliable-Server.com  TOS
Reliable-Server.com  requests that anyone who believes that there is a violation of this TOS direct the information to the Abuse Department at abuse@Reliable-Server.com .

If available, please provide the following information:

• The IP address used to commit the alleged violation

• The date and time of the alleged violation, including the time zone or offset from GMT

• Evidence of the alleged violation

• E-mail with full header information provides all of the above, as do system log files

Other situations will require different methods of providing the above information. Reliable-Server.com  may take any one or more of the following actions in response to complaints:

• Issue written or verbal warnings

• Suspend the Member's account

• Terminate the Member's account

• Bill the Member for administrative costs and/or reactivation charges

• Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

REVISIONS TO THIS Terms of Service
Reliable-Server.com  reserves the right to revise, amend, or modify this TOS, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).